RETURNS & EXCHANGES

Online Orders: In case you weren't entirely satisfied with your order online, we do accept returns and exchanges within 14 days. Please note if product comes back to us damaged at all that we will not refund you for your order. Also there is a restocking fee of 10%. 

Store Orders: For any orders made in any of our stores. We offer store credit or exchange only.

Custon-Design Orders: There are no refunds or store credit on custom orders. The piece is made as a one of kind to fit you perfectly. We will adjust the design to make sure that everything matches what was approved prior to creating the actual garment. 

HOW DO I PLACE A RETURN OR EXCHANGE?
To return or exchange an order, please email info@roraclothing.com with your order number.

CAN I CANCEL MY ORDER?
To cancel your order, please email info@roraclothing.com with your order number.

HOW LONG WILL IT TAKE FOR MY REFUND TO COME THROUGH?
It will take up to 7 days to get a full refund to your account.

WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?

If you received a product different from the one that you ordered, sorry about that! Please contact us at info@roraclothing.com and we’ll be sure to get you the product you ordered!