RETURNS & EXCHANGES

Online & Store Orders: We offer store credit only within 14 days. Please note if product comes back to us damaged at all that we will not be acceptable for store credit. Also there is a restocking fee of 10% for any online orders. 

Vintage Orders: Final Sale. No returns or store credit issued for these goods. 

Custon-Design Orders: There are no refunds or store credit on custom orders. The pieces are made as a one of kind to fit you perfectly. We will adjust the design to make sure that everything matches what was approved prior to creating the actual garment. Contracts will be sent for both parties to agree on order with approved measurements. 

HOW DO I PLACE A RETURN OR EXCHANGE?
To return or exchange an order, please email info@roraclothing.com with your order number.

CAN I CANCEL MY ORDER?
To cancel your order, please email info@roraclothing.com with your order number.

HOW LONG WILL IT TAKE FOR MY REFUND TO COME THROUGH?
It will take up to 7 days to get a email for store credit to your account once we receive back the goods.

WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?

If you received a product different from the one that you ordered, sorry about that! Please contact us at info@roraclothing.com and we’ll be sure to get you the product you ordered!