What methods of payment does RORA accept?
We accept Master Card,Visa, American Express, Discover, Capital One and Paypal.
Do I have to create an account to place my order?
There is no need to make an account to place an order but would make the next order run faster if an account is made.
What does it mean if an item is on preorder?
Preorder is to place a buy before the style is available to ship. You will be the first to get the style before it sells out. Your order will be shipped out when the inventory arrives.
Can I cancel my order?
To cancel an order please email firstname.lastname@example.org with your order number.
What is the cost of shipping?
Shipping depends on your address. During checkout, your shipping fee will be calculated and added to your overall order.
How do I return or exchange my order?
To return or exchange an order email email@example.com
How long will it take for my refund to come through?
It will take up to 7 days to get a full refund to your account.
Do you offer gift wrapping?
Will offer gift wrapping if requested. This will cost additional fee at check out.
How can I be notified of web promotions and special offers?
Scribe to our mailer on our site and hear all about our web promotions and special offerings
Do you still have questions that we haven’t answered?
Please email us at firstname.lastname@example.org and we will be sure to answer any questions you may have.